Get in touch with Veltrum
Questions about the platform, compliance requirements, or account setup. The Veltrum team is available to provide information.
Send a message
Use this form to send a message to the Veltrum team. For faster responses, include a brief description of your question in the message field.
Contact information
4826 Chicago Ave
Minneapolis, MN 55417
DIRE MONEY TRANSMITTER LLC
Common contact questions
When can I expect a response?
The Veltrum team reviews inquiries during standard business hours, Monday through Friday. Response times vary depending on the volume of inquiries. Complex compliance questions may take longer to address than general platform questions.
What kinds of questions can you help with?
The team can provide information about how the platform works, what the registration and verification process involves, which states the service is available in, and how the fee structure is organized. The team cannot provide investment advice or tax guidance.
Do I need to have an account to contact you?
No. Anyone with questions about the platform is welcome to reach out before creating an account. Pre-registration questions about eligibility, state availability, or how the platform works are common and the team is prepared to address them.
How is my contact information handled?
Information submitted through the contact form is used only to respond to your inquiry. It is handled in accordance with the Veltrum Privacy Policy. It is not shared with third parties for marketing purposes.